Want your cold emails to land in inboxes, not spam folders? Setting up custom domains is the key. It protects your main domain, improves deliverability, and ensures compliance with email laws. Here's a quick breakdown of how to do it:
yourcompany.net
or yourcompany.io
) for branding and protection.john.doe@yourdomain.com
) and avoid generic ones like info@
.Setting up custom domains takes effort, but it’s essential for successful cold email campaigns. Protect your brand, stay compliant, and improve email performance - all while keeping your main domain safe.
Using your main business domain for cold email campaigns can put your digital reputation at risk. Each email you send impacts your domain's standing with email providers. If your domain gets blacklisted, recovering it is a tough uphill battle. Even if your emails comply with all the rules, recipients marking them as spam can still harm your domain's reputation.
George Wauchope, Founder of Emailchaser, emphasizes this point:
"You should NOT send cold emails from your primary domain."
In June 2025, Wauchope suggested using secondary domains, such as george@getemailchaser.com, instead of name@emailchaser.com. This approach helps shield your primary domain from potential blacklisting caused by cold email mistakes.
A separate domain acts as a protective layer for your main domain. It ensures that your critical communications - like transactional emails and customer interactions - remain unaffected, even as your cold outreach campaigns run independently. Plus, this separation makes it easier to track the performance of your campaigns without mixing data from other email activities.
To maintain brand recognition, you can set up redirects from your outreach domain to your main domain. This way, recipients can easily connect your outreach efforts to your brand, while your primary domain stays safe.
When picking a domain for cold emails, it's important to keep it aligned with your primary domain to maintain brand credibility and recognition. Recipients are more likely to engage with domains that feel familiar and trustworthy.
One way to achieve this is by keeping your brand name but changing the domain extension. For instance, if your main domain is yourcompany.com, you could use variations like yourcompany.io, yourcompany.net, or yourcompany.tech. This keeps your branding consistent while creating the needed separation.
Here’s a quick breakdown of how different domain extensions perform in cold email campaigns:
Extension | Performance | Cost | Best For |
---|---|---|---|
.com | Reliable but flagged more quickly | Standard | Requires careful warm-up |
.net | Well-regarded by email providers | Standard | Bulk email campaigns |
.io | High deliverability; spammers avoid it due to cost | Higher | Established businesses |
.co | Poor deliverability | Standard | Avoid for cold email |
The .io extension is particularly effective because its higher cost deters spammers, making it less likely to trigger spam filters. Meanwhile, .net domains strike a good balance between affordability and performance, as they're widely accepted by email providers.
Your domain choice should also align with your industry and audience expectations. Do some research to understand what resonates with your prospects. Avoid anything that could be seen as offensive or unprofessional, as it directly impacts how your brand is perceived.
If possible, consider buying a second-hand domain that's at least a year old. Older domains tend to appear more trustworthy to spam filters. However, always check the domain's reputation before purchasing. Tools like Talos and MX Toolbox can help you ensure the domain has a clean track record.
Domain registration is generally affordable, with prices ranging from $10 to $20 per year, depending on the registrar and domain extension. Here’s a look at current pricing from leading US-based registrars:
For a budget-friendly option, Cloudflare offers domain registration at near-wholesale prices if you don’t need additional services.
The registration process is pretty straightforward. Search for your desired domain name, add it to your cart, and complete the purchase by entering your contact details. Many registrars also offer domain privacy protection for an extra fee, which keeps your personal information hidden in WHOIS databases.
Once you’ve purchased your domain, you’ll need to point it to your email hosting server by updating the DNS records. After that, configure the necessary DNS settings to authenticate your emails and ensure smooth delivery.
Once you’ve registered your domain, the next crucial step is setting up DNS records to authenticate your emails. Without proper authentication, your cold emails could easily end up flagged as spam.
To ensure your emails are trustworthy and secure, you’ll need to configure three essential DNS records: SPF, DKIM, and DMARC. Here’s how each works:
Here’s a quick breakdown of these protocols:
Protocol | Purpose | How It Works | Security Benefit |
---|---|---|---|
SPF | Verifies authorized senders | Lists approved IPs in DNS | Helps prevent spoofing |
DKIM | Confirms sender identity | Adds a digital signature to emails | Protects against tampering |
DMARC | Manages failed checks | Sets rules for handling SPF/DKIM failures | Safeguards email integrity |
Phishing attacks are a serious concern - 85% of cyberattacks in 2022 involved phishing, and 60% of emails employees received were designed to steal credentials. By implementing SPF, DKIM, and DMARC, you create a layered defense system that not only protects your domain but also improves your email deliverability.
To configure these records, log in to your domain’s DNS management panel:
Marcel Becker, Senior Director of Product Management at Yahoo, highlights the importance of DMARC:
"The end goal is ideally a policy of p=reject. That's what DMARC is for. Ensuring that your domain cannot be spoofed and protecting our mutual customers from abuse."
Once these records are in place, you can move on to setting up tracking with CNAME records.
CNAME records play a key role in email tracking and maintaining your brand’s identity. These records create aliases for your domain that redirect to your email provider’s tracking servers. For instance, you might set up an alias like "track.yourdomain.com" to monitor email opens, clicks, and unsubscribes.
Your email service provider will supply the necessary CNAME records for tracking. Be sure to verify your DNS entries after setting them up. Keep in mind that DNS changes can take up to 48 hours to propagate, even if everything is configured correctly.
Managing DNS records manually can be daunting, especially as your business grows. That’s where Mailforge comes in. This tool automates DNS configuration, handling all the necessary authentication records - SPF, DKIM, and DMARC - on your behalf. By automating these processes, Mailforge reduces the risk of errors and simplifies setup, making it especially useful for agencies or enterprises managing multiple domains.
Mailforge also offers a bulk DNS update feature, allowing you to apply changes across multiple domains at once. For example, if you need to update your SPF record to include a new mail server, you can roll out the change across all your domains with a single action.
For businesses requiring more tailored solutions, Infraforge provides private email infrastructure with advanced DNS customization. By automating DNS settings with Mailforge, you can maintain your domain's reputation while scaling your cold email campaigns efficiently.
Once your DNS records are set up, it’s time to create mailboxes for your cold outreach campaigns. This step is crucial - it impacts how recipients perceive your emails and plays a big role in deliverability.
Your mailbox name is more than just an address; it’s the first impression recipients get of your email. A professional, personal name can make all the difference.
Choosing the Right Names
Avoid generic addresses like "info@yourdomain.com" or "sales@yourdomain.com." Instead, opt for personalized names like "clark.kent@thedailyplanet.com." Personalized addresses feel more trustworthy and are more likely to get a positive response.
If you plan to scale your campaigns with multiple mailboxes, keep your naming consistent. For instance, if you use first and last names, stick to that pattern across all mailboxes. This consistency reinforces your brand identity and helps spam filters recognize your email infrastructure as legitimate.
Using Alternate Domains
If your main domain is "colliber.com", consider using variations like "colliber.co" or "colliber.io" for your cold email campaigns. These alternate domains protect your primary domain's reputation while maintaining recognition.
Scaling Your Email Setup
When scaling, diversify everything - domains, mailboxes, and providers. Don’t rely on a single provider or create all mailboxes under one Google Workspace admin. Spread your infrastructure across multiple providers to safeguard your operation if one account gets flagged or experiences issues.
Technical Setup Steps
Once you’ve chosen your domain and naming strategy, point your domain to your email host by updating the nameservers in your domain provider’s DNS settings. Popular hosts for cold outreach include Google Workspace, Microsoft Outlook, and specialized platforms like Mailforge and Infraforge.
Platforms like Mailforge can simplify scaling by automating bulk mailbox creation, allowing you to set up hundreds of mailboxes in minutes. After this, the next critical step is warming up your mailboxes to build sender reputation.
Setting up mailboxes is just the beginning. To ensure your emails land in inboxes (not spam folders), you’ll need to warm them up. This process gradually builds trust with email providers.
How Warm-Up Works
Warming up involves slowly increasing the number of emails you send while creating positive engagement patterns. This process typically takes 8 to 12 weeks and proves to providers like Gmail and Outlook that your emails are legitimate.
The warm-up process focuses on four activities: sending emails, receiving replies, getting emails from others, and replying to those emails. These activities mimic natural email behavior, making your mailboxes appear authentic to spam filters.
Step-by-Step Warm-Up Strategy
Start small - send 2-3 emails daily to people you know and trust. Ask them to reply, as early engagement is key to building a strong sender reputation. When they respond, reply back to keep the conversation going.
Gradually increase your sending volume by 1-2 emails every few days. Over 2-3 weeks, you’ll build up your sending capacity without triggering spam filters. Consistency is key - sending a stable number of emails daily helps providers recognize your patterns.
Once the initial warm-up period is over, keep the momentum going. Even when sending 30 cold emails daily, reserve some volume - like 20 emails - for warm-up activity. This ongoing process is especially important when launching new campaigns or switching domains.
Why Warm-Up Matters
Investing time in warming up your mailboxes pays off. A properly warmed-up domain can boost deliverability rates by up to 10%, open rates by 20%, and reply rates by as much as 15%. These improvements lead to more conversations and better results for your campaigns.
Tips for Effective Warm-Up
Track key metrics like inbox placement rates, open rates, bounce rates, and spam flags during the warm-up phase. Monitoring these helps you spot issues early and adjust your strategy.
For businesses managing multiple mailboxes, tools like Warmforge automate the warm-up process across domains. This ensures consistent sender reputation building without requiring manual effort.
Common Mistakes to Avoid
Avoiding these errors helps strengthen your sender reputation and sets the stage for successful email campaigns.
Managing domains and mailboxes efficiently is crucial for maintaining cold email deliverability and safeguarding your brand’s reputation. As your campaigns expand, handling multiple domains and mailboxes becomes increasingly complex. A key strategy is to diversify your email providers and avoid relying on a single administrator. This approach not only reduces risks but also sets the foundation for cost-effective scaling.
When scaling, the math is straightforward: as the number of emails you send increases, so do the costs, since additional domains and mailboxes are required. Some experts suggest limiting each domain to 2–3 mailboxes, with each sending around 30 emails daily, while others recommend 5–6 mailboxes per domain, sending 50–70 emails per day, to optimize deliverability.
Setting up domains and mailboxes manually can be time-consuming, especially when configuring DNS records and authentication protocols like SPF, DKIM, and DMARC. Mailforge simplifies this process by automating these technical setups, making it up to 100 times faster than traditional methods. With Mailforge, you can manage hundreds of domains and mailboxes from a single dashboard.
"Procedures that usually took hours (setting DKIM, SPF, etc. records) for multiple domains, now take a few minutes. Mailforge is also cost-efficient since you spend per mailbox ~3 times less than with Gmail."
Mailforge also offers multiple workspaces, enabling you to organize projects and move domains or mailboxes between them with ease. Pricing starts at just $3 per mailbox per month, with bulk rates as low as $1.67 per mailbox. The platform even includes a planning tool to help you calculate exactly how many domains and mailboxes you’ll need based on your email volume. With a 4.8 out of 5 rating on G2 and over 10,000 businesses using its services, Mailforge is praised for its automation and simplicity.
"The simplicity and the automation in the buying process of domains, DNS setting, inbox creation, forwarding, etc. Everything in one place."
Next, let’s dive into the key metrics you should monitor as you scale your email campaigns across multiple domains.
Keeping an eye on email deliverability is essential to avoid problems. On average, email deliverability hovers around 81%, meaning nearly 1 in 5 emails could land in spam folders. To maintain healthy campaigns, it’s critical to track metrics like delivery rate, bounce rate, spam complaint rate, open rate, click-through rate, unsubscribe rate, inbox placement rate, and sender reputation.
"Everyone's goal is obviously 100%. What we focus on is our inbox placement. We want 100% of our emails getting to the inbox, and if it drops below 90%, we're going to immediately investigate what's going on."
Use free tools like Google Postmaster Tools, Microsoft SNDS, and Mail.ru Postmaster to monitor the health of your domains. Seed testing - sending test emails to providers like Gmail, Outlook, and Yahoo - can help confirm inbox placement. Regularly clean your email lists by removing inactive or invalid addresses; even one poor-quality list can negatively affect multiple domains.
It’s also important to monitor performance across all domains. If you notice issues, such as inbox placement dropping below 90%, act quickly to replace underperforming domains and adjust your sending practices using ISP feedback loops. Automation tools that track these metrics across your setup can save time and help ensure consistent campaign results.
Staying legally compliant is a cornerstone of successful cold email campaigns. Ignoring regulations can tarnish your sender reputation, while following the rules can improve your chances of landing in your recipient's inbox. Below, we’ll break down key compliance guidelines and technical strategies to help you maintain both legality and deliverability.
The CAN-SPAM Act regulates all commercial emails in the U.S., including business-to-business messages. Whether you’re reaching out to consumers or other businesses, every cold email you send must meet these requirements:
Here’s a quick comparison of major regulations across different regions:
Regulation | Region | Primary Requirements | Penalties for Violation |
---|---|---|---|
CAN-SPAM | United States | Truthful sender info, accurate subject lines, physical address, opt-out | Up to $53,088 per violation |
GDPR | European Union | Legitimate interest, transparency, opt-out, secure data storage | Up to €20 million or 4% of annual global turnover |
CASL | Canada | Obtain consent, clear sender ID, opt-out, secure data storage | Up to $1 million (individuals) / $10 million (companies) per violation |
CCPA | California, USA | Right to correct/delete data, opt-out of collection, "Do Not Sell" page | Up to $2,500 (unintentional) / $7,500 (intentional) per email |
Note: These regulations are especially important for businesses operating globally.
Following regulations is only part of the equation - getting your emails into inboxes is just as critical. Here are some proven strategies to enhance deliverability:
Setting up a custom domain for cold email campaigns is all about ensuring security and high deliverability. While the process can be intricate, it plays a critical role in protecting your brand and increasing the chances of your emails landing in inboxes - not spam folders. This involves steps like registering separate domains, configuring DNS records (SPF, DKIM, and DMARC), creating appropriately named mailboxes, and adhering to compliance standards.
As Reio Suun highlights, achieving optimal domain authentication requires careful adjustments and fine-tuning. This challenge becomes even greater when you're tasked with managing dozens - or even hundreds - of domains manually.
Thankfully, tools like Mailforge are designed to streamline this process. These automation solutions can handle DNS configuration and set up your email infrastructure in just minutes. Plus, they can cut mailbox costs by nearly three times compared to traditional providers.
To ensure success, stick to the basics, whether you're managing a single domain or hundreds. Start by warming up your domains for 2–3 weeks before launching campaigns. Make sure your email authentication is solid, segment your leads thoughtfully, and test your deliverability before going live. As discussed earlier, maintaining a strong domain reputation is a proactive effort - once it's damaged, recovery is tough.
Compliance is non-negotiable, especially with CAN-SPAM penalties reaching up to $43,792 per email. Gradual warm-up, strict adherence to regulations, and ongoing monitoring are essential for sustainable cold email practices.
The formula is straightforward: use separate domains, authenticate emails correctly, warm up gradually, and stay compliant. Scaling these practices efficiently is what sets successful campaigns apart.
Using a custom domain for cold email campaigns is a smart move to protect your primary domain's reputation and improve email deliverability. When you send emails from your main domain, there's always a risk of being flagged as spam. If that happens, it can damage your brand's credibility and result in all emails from that domain landing in spam folders - a scenario no business wants.
A custom domain gives you more control over your email-sending practices, making it easier to manage your sender reputation. It also reduces the risk of legal or reputational problems that can occur if a generic domain gets linked to spam or other harmful activities. By opting for a custom domain, you not only protect your primary domain but also set the stage for more successful outreach campaigns.
SPF, DKIM, and DMARC are three key protocols designed to improve email deliverability while safeguarding against phishing and spoofing attacks. Here's how they work:
When used together, these protocols not only help your emails land in the right inbox but also shield your domain from fraud and misuse, reinforcing trust in your communications.
Warming up your mailbox is a crucial step in establishing a good sender reputation with email service providers (ESPs). By slowly ramping up your email activity over time, you demonstrate that your account is legitimate and reliable. This approach helps avoid the common pitfall of being flagged as spam, which often occurs when a new account sends out a large volume of emails too quickly.
Taking the time to warm up your mailbox also boosts email deliverability, increasing the chances that your messages will land in recipients' inboxes instead of their spam folders. ESPs assess sender reputation using factors like open rates, replies, and consistent sending patterns. A proper warm-up process lays the groundwork for successful cold email campaigns and higher engagement rates.